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Si vous n’avez pas reçu de confirmation de commande dans votre boite e-mail, il est possible qu’elle ne soit pas validée, dans ce cas, il faut joindre le service client au 01 46 28 31 21.

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Le principe de Impact expo repose sur la personnalisation de support imprimable, les fichiers que vous nous transférez sont donc personnels et ne seront pas réutilisés par notre entreprise sans votre accord. Les fichiers seront gardés en sécurité pendant un certains laps de temps avant d’être supprimés de nos serveurs. Pour plus d’informations sur comment bien normaliser votre fichier et s'il est prêt pour l’impression, veuillez nous consulter.

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Nous acceptons tous les types de fichiers (PDF, EPS vectorisé, AI vectorisé, PSD, JPG).

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Les contraintes à respecter sont les suivantes:

  • Espace colorimétrique : CMJN (quadri)
  • Résolution minimale : 100dpi @ 100% de la taille
  • Prévoir une marge : 5mm de bord tournant

Nous pouvons réaliser certaines corrections, mais nous ne pouvons être tenus responsables si des défauts de colorimétrie se manifestent (RVB vers CMJN par exemple).

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Il est impossible de faire un retour sur votre produit une fois que celui-ci est lancé en impression, sauf en cas de force majeure (Problème de colorimétrie du à l’impression). Il s’agit de support imprimable hautement personnalisable, il est donc impossible pour nous de récupérer votre marchandise et d'effectuer un remboursement. Pour plus d’informations sur les réclamations, consulter nos conditions générales de ventes ou contacter notre service client.","section_style":"","align":"","align_tablet":"","align_mobile":"","text_color":"","typography_typography":"","typography_font_size":{"unit":"px","size":""},"typography_font_size_tablet":{"unit":"px","size":""},"typography_font_size_mobile":{"unit":"px","size":""},"typography_font_family":"","typography_font_weight":"","typography_text_transform":"","typography_font_style":"","typography_line_height":{"unit":"em","size":""},"typography_line_height_tablet":{"unit":"em","size":""},"typography_line_height_mobile":{"unit":"em","size":""},"typography_letter_spacing":{"unit":"px","size":""},"typography_letter_spacing_tablet":{"unit":"px","size":""},"typography_letter_spacing_mobile":{"unit":"px","size":""},"_section_style":"","_margin":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_margin_tablet":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_margin_mobile":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_padding":{"unit":"px","top":"10","right":"10","bottom":"10","left":"10","isLinked":true},"_padding_tablet":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_padding_mobile":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_animation":"","animation_duration":"","_css_classes":"","_section_background":"","_background_background":"","_background_color":"","_background_image":{"url":"","id":""},"_background_position":"","_background_attachment":"","_background_repeat":"","_background_size":"","_background_video_link":"","_background_video_fallback":{"url":"","id":""},"_border_border":"","_border_width":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_border_color":"","_border_radius":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_box_shadow_box_shadow_type":"","_box_shadow_box_shadow":{"horizontal":0,"vertical":0,"blur":10,"spread":0,"inset":"","color":"rgba(0,0,0,0.5)"},"_section_responsive":"","responsive_description":"","hide_desktop":"","hide_tablet":"","hide_mobile":""},"defaultEditSettings":[],"widgetType":"text-editor","editSettings":{}}],"editSettings":{}}],"editSettings":{}}]